24x7 Assistance - At the touch of a button!
Instant on a call assistance
With 24/7 help available from UAE Assist, you can now expect to be at ease.Instant on call →
One destination. One platform. A more seamless UAE experience.
UAE Assist is a travel assistance and services platform created to make every journey to the UAE simpler, more connected and better supported.
Built around the needs of international travellers, UAE Assist brings together a growing ecosystem of trusted partners and essential services on a single platform — helping visitors access what they need, when they need it, throughout their stay in the UAE.
From on-ground travel assistance and experiences to mobility, dining, essential services and other travel-related solutions, UAE Assist is designed to reduce the need for travellers to navigate multiple platforms and service providers.
At the heart of UAE Assist is assistance. When a traveller faces an unexpected situation or simply needs support in an unfamiliar destination, our assistance ecosystem provides access to real people and on-ground support — adding a human layer to the convenience of technology.
UAE Assist is developed by Journey Mappers Tourism L.L.C. and brings together partners from the UAE and international markets, each contributing specialised capabilities to create an integrated travel ecosystem.
To become the trusted digital companion for every visitor to the UAE — bringing convenience, experiences and assistance together in one place.
We collaborate with leading brands and companies
Emergency
Traveling is an enriching experience for the soul. One can truly taste all the flavors of travel when there's ample information and support available.
These flavors can turn bitter when unforeseen circumstances interrupt your travel journey. Whether it's lost luggage, a sudden medical emergency, an altercation, or theft, a new place can come with a lot of unpredictable incidents.
With us by your side, you can put your worries to rest as we assist you throughout your journey, no matter the language barriers or tricky situations you may encounter
Our team is available 24/7 to provide you with the information you need to make the most of your travels. We can help you with everything from navigating public transportation to finding the best local restaurants and attractions.
